All rights for this image belong to Google Generations of Users Relate to Rubik Today the creatives at Doodle gave us something that perfectly matches its user generation that's interactive, colourful and engaging. A working Rubik's cube! Just last week I dared to ask why Google were paying their people to decorate the top of […]
Malcolm Gladwell tells the story of David and Goliath as an unfair contest with odds stacked against the giant. Shepherd David with his simple but precise sling shot isn’t the bravest of King Saul’s men but the one who recognises the deadly disadvantage of an unwieldy, heavily armour-clad, sword-bearing infantryman in one-on-one combat. Gladwell is […]
Delivering Value Early This post nails the value to customers of rapid, or agile prototyping. We first met the charming people at MECA on Tuesday afternoon, so we could hear directly what they wanted from their new information system. Why did we want to meet with them when we had a (very clear) 250 page […]
Microsoft killed Wiki on Teams - who knew they would delete our data too - here's how to restore it
We have some mid-tier consultants in at the moment who are "focussing on culture." Since we don't separate culture from delivering value to customers, I asked what that meant in practice. Apparently: "A generic scheme of manoeuvre could involve a diagnostic that looks at things like empowerment, psychological safety, collaboration, purpose, customer centricity… then based […]
