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Template for improvement and organisational transformation 

This engagement model is appropriate for internal improvement initiatives and Centres of Excellence. Whether you are leading as a manager, coach, improvement lead or external contractor, you provide a service to your organisation. Tools like this one are really effective.  

1. Co-Inquiry

Understand the current situation and opportunities.

Managers and workers know the problems that exist. Working with an empathetic and objective 3rd party makes it easier to prioritise what really matters.

2. Co-Design

Define specific outcomes that make a measurable impact.

Measure what matters then nobody has to guess what may work. Whether it's revenue, retention, or defect rate, data is the key to controlling product development.

3. On-going Support

Coach, educate, advise, and support staff.

Achieving product-market fit is a process of countless small questions, experiments, and decisions. Staff are more confident of success if they can count on regular support from experts during the first iterations.

4. Accountability

Support to maintain commitment to strategic goals.

Once a product performs in the market it becomes a cost centre to be managed. The 3rd party lens reminds management its strategic drivers and the measures needed to reach that position.

March 26, 2023
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The Future of Agile Leadership

Introduction The future of leadership is Agile There are many different types of leadership styles and not all work well in every situation. The most popular method, the "Command and Control" style which has been dominant for centuries, may be on its way out as research shows that this type of leadership does not foster […]

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Engagement Model

Engagement Model for Digital Transformation / Agile Adoption Consultancy template for improvement and organisational development work A proven approach used by external consultancy firms. This engagement model is appropriate for internal improvement initiatives and Centres of Excellence. As an embedded coach or improvement lead, it’s important to realise you are effectively providing a consulting service […]

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Copyright Russ Lewis 1994-2025
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