This engagement model is appropriate for internal improvement initiatives and Centres of Excellence. Whether you are leading as a manager, coach, improvement lead or external contractor, you provide a service to your organisation. Tools like this one are really effective.
Understand the current situation and opportunities.
Managers and workers know the problems that exist. Working with an empathetic and objective 3rd party makes it easier to prioritise what really matters.
Define specific outcomes that make a measurable impact.
Measure what matters then nobody has to guess what may work. Whether it's revenue, retention, or defect rate, data is the key to controlling product development.
Coach, educate, advise, and support staff.
Achieving product-market fit is a process of countless small questions, experiments, and decisions. Staff are more confident of success if they can count on regular support from experts during the first iterations.
Support to maintain commitment to strategic goals.
Once a product performs in the market it becomes a cost centre to be managed. The 3rd party lens reminds management its strategic drivers and the measures needed to reach that position.
'Managing Tensions not People' as transformation method research update at the end of 2023 This time last year I was searching through the ambidexterity literature for tensions other than the usual explore-exploit. I built a website to publish my progress online, which I think was a diversion! Literature research update I found more than 70 […]
