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A Multilevel Integrated Framework of Firm HR Practices, Individual Ambidexterity, and Organizational Ambidexterity

Summary for agile leaders

Investigation of the impact of HR practices on individual and firm-level ambidexterity based on survey data from 467 managers within 52 financial services firms in Taiwan. Assumes ambidexterity is mediated by ability, motivation, and opportunity of managers.

Reviewed: 01 Jan 2023 by Russ Lewis
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Authors: 
Tom Mom, Yi-Ying Chang, Magdalena Cholakova, Justin J. P. Jansen
Publication date: 
2019
DOI: 
10.1177/0149206318776775

My classifications

Abstract

Research on strategic human resource (HR) management and organizational ambidexterity has assumed that organizational ambidexterity originates from operational managers that pursue both exploratory and exploitative activities. Yet, multilevel insights are absent about how and through which mechanisms HR practices may actually facilitate operational manager ambidexterity and how their ambidexterity may result into organizational ambidexterity. Our multisource and multilevel data from 467 operational managers and 104 senior managers within 52 firms reveals that the top-down effects of ability- and motivation-enhancing HR practices on operational manager ambidexterity are partially mediated by their role breadth self-efficacy and intrinsic motivational orientation. Furthermore, we find that the bottom-up relationship between operational manager and organizational ambidexterity is contingent on firm opportunity-enhancing HR practices. With that, our study provides important new multilevel insights into the effectiveness of strategic HR systems in supporting individual and organizational ambidexterity.

Cite as (Harvard referencing)

Mom, T., Chang, Y.-Y., Cholakova, M., Jansen, J.J.P., 2019. A Multilevel Integrated Framework of Firm HR Practices, Individual Ambidexterity, and Organizational Ambidexterity: Journal of Management 45, 3009–3034
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