Seminal article that makes the case for ambidexterity with examples of firms evolving but failing to transform (evolution not revolution). Flavours of Business Process Reengineering and some of the cases have proved to be unfortunate (eg Apple has prospered and BA was taken-over). Ignited interest in ambidexterity.
"In the long-run, managers may be required to destroy the very alignment that has made their organizations successful." P.24
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There’s a quiet revolution going-on right now fueled by people’s expectations of work and productivity. Everyone has a fantastic user experience with their devices and apps at home, and see no reason not to have the same at work. If Agile is about steady transformation, “big bang” is big risk As the next generation take-on […]
We have some mid-tier consultants in at the moment who are "focussing on culture." Since we don't separate culture from delivering value to customers, I asked what that meant in practice. Apparently: "A generic scheme of manoeuvre could involve a diagnostic that looks at things like empowerment, psychological safety, collaboration, purpose, customer centricity… then based […]
Microsoft killed Wiki on Teams - who knew they would delete our data too - here's how to restore it
