We have some mid-tier consultants in at the moment who are "focussing on culture." Since we don't separate culture from delivering value to customers, I asked what that meant in practice.
Apparently:
"A generic scheme of manoeuvre could involve a diagnostic that looks at things like empowerment, psychological safety, collaboration, purpose, customer centricity… then based on findings a series of activities that will help shape mindsets and move collective behaviour in the right direction."
I bet you want to hire these consultants, right?