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November 19, 2021
Business Agility Leadership Coaching (BALC) at HSBC

Business Agility Leadership Coaching (BALC) emerged as a consequence of asking leaders and managers across HSBC how they wanted to improve their agile leadership. Our proposed solution hit a sweet spot because we were 100% oversubscribed at the start and interest just kept growing during the three months of the structured learning events. The 'secret […]

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February 16, 2020
Managers don’t make difficult decisions

Contrary to popular belief, managers are not there to ‘make difficult decisions’. What makes a decision difficult usually, is a lack of information. What makes a decision dangerous is the lack of knowledge of how to use that information. If a manager selects one item from a list of choices or approves an initiative instead […]

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December 8, 2019
Agile Delivery: you Want it, you Need it, but you Can’t Have it

Agile Delivery means putting value in your customer’s hands in weeks not years. It also means being able to change your mind about what you want to deliver, as often as the market demands.

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July 7, 2016
Shu Ha Ri: a Chef Metaphor for Agile Learning

The Shu Ha Ri Agile learning metaphor Agile learning is crucial to agile transformation. And, nobody tells the Shu Ha Ri learning metaphor better than Alistair Cockburn as I discovered listening to his Sushi-slicing version whilst in France last year. As I was in France, I was inspired to write a Chef version of Shu […]

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December 3, 2014
Behold a new model: teal organisations are the new agile

There is a workplace evolution underway, lots of people are signalling it. Dan Pink came-up with the label ‘Motivation 3.0’ in Drive; Jurgen Appelo followed suit with ‘Management 3.0’; and many of us speak of a move towards a Lean or Agile enterprise. Earlier this year, Frederic Laloux published Reinventing Organisations in which he not […]

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November 11, 2014
Agile was Designed for Developers not Management

Don’t be Fooled by this Agile Craze If you are in a management or leadership role, the best way to help an agile team succeed is to learn what your team needs from you. Increase Agile Management Beyond the Team It’s relatively easy to agilise a single team, but the real challenge lies in ensuring […]

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March 26, 2025
Agile India 2025 talks (slides)

For those who attended my talks and asked for the slides, they are available here: Enjoy, and let me know how you apply the framework and put these ideas into practise.

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December 4, 2023
The HOW of Transformation

The HOW of Transformation recorded at the Global Digital Transformation Summit in Berlin 2023 Summary Managers who manage tensions enjoy greater performance, especially in complex and dynamic environments. In this 36-minute talk: I tell the story of Transport for London's transformation from a one-sided fares Operator to an integrated Developer-Operator. And show how technologists using […]

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September 29, 2023
Ways of Working: 5 improvements for leaders

Most ways of working still rely on functional hierarchy, where managers make decisions and workers do the work. Managers know they can't change this work structure, but they can transform its effectiveness without asking for permission and without needing a budget. Before exploring the changes that transform the way people work, we need to recognise […]

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Copyright Russ Lewis 1994-2025
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