The HOW of Transformation recorded at the Global Digital Transformation Summit in Berlin 2023 Summary Managers who manage tensions enjoy greater performance, especially in complex and dynamic environments. In this 36-minute talk: I tell the story of Transport for London's transformation from a one-sided fares Operator to an integrated Developer-Operator. And show how technologists using […]

Today’s challenge is that traditional management approaches, where managers tell people what to do and how to do it, are not as effective as they once were. Agile transformation takes years, but changing management’s focus from people to tensions could be a better solution. It is simpler, faster, and considerably more cost-effective. Management is the […]

Achieving Agile Delivery is the toughest challenge of an executive career, no matter if it’s called digital transformation, adoption, or DevOps. The reality behind the highly-polished powerpoint decks and magazine stories is that despite fortunes being spent over many years, Agile is ‘out of reach’ to many leaders and managers. The evidence shows that challenges remain unresolved in many […]