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December 4, 2023
The HOW of Transformation

The HOW of Transformation recorded at the Global Digital Transformation Summit in Berlin 2023 Summary Managers who manage tensions enjoy greater performance, especially in complex and dynamic environments. In this 36-minute talk: I tell the story of Transport for London's transformation from a one-sided fares Operator to an integrated Developer-Operator. And show how technologists using […]

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September 7, 2023
Manage tensions if you want an agile transformation

Today’s challenge is that traditional management approaches, where managers tell people what to do and how to do it, are not as effective as they once were. Agile transformation takes years, but changing management’s focus from people to tensions could be a better solution. It is simpler, faster, and considerably more cost-effective. Management is the […]

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February 21, 2021
Agile Delivery is a challenge for organisations like yours

Achieving Agile Delivery is the toughest challenge of an executive career, no matter if it’s called digital transformation, adoption, or DevOps. The reality behind the highly-polished powerpoint decks and magazine stories is that despite fortunes being spent over many years, Agile is ‘out of reach’ to many leaders and managers. The evidence shows that challenges remain unresolved in many […]

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December 4, 2023
The HOW of Transformation

The HOW of Transformation recorded at the Global Digital Transformation Summit in Berlin 2023 Summary Managers who manage tensions enjoy greater performance, especially in complex and dynamic environments. In this 36-minute talk: I tell the story of Transport for London's transformation from a one-sided fares Operator to an integrated Developer-Operator. And show how technologists using […]

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October 14, 2014
Gen Y to Lead Agile Transformation in Workplace

There’s a quiet revolution going-on right now fueled by people’s expectations of work and productivity. Everyone has a fantastic user experience with their devices and apps at home, and see no reason not to have the same at work. If Agile is about steady transformation, “big bang” is big risk As the next generation take-on […]

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January 4, 2025
Explaining organisational resistance to change

Flawed Advice and the Management Trap, Chris Argyris, 2000 Social tensions in organizations prevent people from doing what they privately believe to be right. People espouse one model but employ another; they do not walk the talk. The gap between words and actions is compounded (by repetition) to become the infamous strategy – execution gap […]

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Copyright Russ Lewis 1994-2025
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