For those who attended my talks and asked for the slides, they are available here: Enjoy, and let me know how you apply the framework and put these ideas into practise.

This is an invitation to meet your organisation's objectives and help develop the Tensions Management approach. I need to test and share it so organisations that are struggling can benefit, level-up, thrive and prosper. Collaborators will apply Tensions Management techniques to solve real issues in their organisations as part of a global action learning research […]

Ever wondered why managers struggle to overcome resistance to change? Why institutions consistently talk about improvement but cannot increase operational efficiency? And why do some sectors perform so badly when compared with others? Tensions Management is a better way to overcome resistance to change, as it addresses social and technical factors simultaneously. Dr Russ Lewis […]

Flawed Advice and the Management Trap, Chris Argyris, 2000 Social tensions in organizations prevent people from doing what they privately believe to be right. People espouse one model but employ another; they do not walk the talk. The gap between words and actions is compounded (by repetition) to become the infamous strategy – execution gap […]

Most ways of working still rely on functional hierarchy, where managers make decisions and workers do the work. Managers know they can't change this work structure, but they can transform its effectiveness without asking for permission and without needing a budget. Before exploring the changes that transform the way people work, we need to recognise […]