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September 29, 2023
Ways of Working: 5 improvements for leaders

Most ways of working still rely on functional hierarchy, where managers make decisions and workers do the work. Managers know they can't change this work structure, but they can transform its effectiveness without asking for permission and without needing a budget. Before exploring the changes that transform the way people work, we need to recognise […]

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December 7, 2017
Two Agile Metrics for DevOps Teams & their Managers

After almost two years of frustratingly slow progress, the DevOps transformation leaders at MIB (Massive Investment Bank, whose name is interesting but not important) are re-evaluating their choice of key performance indicators (KPIs). They’ve been using just two Agile metrics to measure DevOps progress, the number of releases made per month and the number of […]

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December 4, 2023
The HOW of Transformation

The HOW of Transformation recorded at the Global Digital Transformation Summit in Berlin 2023 Summary Managers who manage tensions enjoy greater performance, especially in complex and dynamic environments. In this 36-minute talk: I tell the story of Transport for London's transformation from a one-sided fares Operator to an integrated Developer-Operator. And show how technologists using […]

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February 21, 2021
Engagement Model

Engagement Model for Digital Transformation / Agile Adoption Consultancy template for improvement and organisational development work A proven approach used by external consultancy firms. This engagement model is appropriate for internal improvement initiatives and Centres of Excellence. As an embedded coach or improvement lead, it’s important to realise you are effectively providing a consulting service […]

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