Malcolm Gladwell tells the story of David and Goliath as an unfair contest with odds stacked against the giant. Shepherd David with his simple but precise sling shot isn’t the bravest of King Saul’s men but the one who recognises the deadly disadvantage of an unwieldy, heavily armour-clad, sword-bearing infantryman in one-on-one combat. Gladwell is […]
After almost two years of frustratingly slow progress, the DevOps transformation leaders at MIB (Massive Investment Bank, whose name is interesting but not important) are re-evaluating their choice of key performance indicators (KPIs). They’ve been using just two Agile metrics to measure DevOps progress, the number of releases made per month and the number of […]
Most ways of working still rely on functional hierarchy, where managers make decisions and workers do the work. Managers know they can't change this work structure, but they can transform its effectiveness without asking for permission and without needing a budget. Before exploring the changes that transform the way people work, we need to recognise […]
