BOOK A CALL
December 31, 2023
Transformation research update

'Managing Tensions not People' as transformation method research update at the end of 2023 This time last year I was searching through the ambidexterity literature for tensions other than the usual explore-exploit. I built a website to publish my progress online, which I think was a diversion! Literature research update I found more than 70 […]

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September 7, 2023
Manage tensions if you want an agile transformation

Today’s challenge is that traditional management approaches, where managers tell people what to do and how to do it, are not as effective as they once were. Agile transformation takes years, but changing management’s focus from people to tensions could be a better solution. It is simpler, faster, and considerably more cost-effective. Management is the […]

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April 28, 2023
Collaboration versus simplification for organisational change

One of my favourite books on organisational change is ‘Who Moved my Cheese?’ It’s short, and mice looking for cheese to eat is an appealing analogy. It’s a model for managers because it covers four theoretical outcomes of change. Those outcomes are: what happens if I (or we) do, or don’t make this change, what […]

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August 13, 2021
Visualising Progress at Daily Standup

In the standup, we had a (brief) team discussion about tracking progress. I reacted against Jira because a) I dislike the user interface as it's a collaboration killer, and b) we aren't a software development or IT support team. Standup game visualises progress Three weeks later, team members Sam Thomas and @HughHadfield demonstrated this way […]

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July 7, 2016
Shu Ha Ri: a Chef Metaphor for Agile Learning

The Shu Ha Ri Agile learning metaphor Agile learning is crucial to agile transformation. And, nobody tells the Shu Ha Ri learning metaphor better than Alistair Cockburn as I discovered listening to his Sushi-slicing version whilst in France last year. As I was in France, I was inspired to write a Chef version of Shu […]

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May 19, 2014
Google Doodle's Working Rubik's Cube is Engaging

All rights for this image belong to Google Generations of Users Relate to Rubik Today the creatives at Doodle gave us something that perfectly matches its user generation that's interactive, colourful and engaging. A working Rubik's cube! Just last week I dared to ask why Google were paying their people to decorate the top of […]

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December 4, 2023
The HOW of Transformation

The HOW of Transformation recorded at the Global Digital Transformation Summit in Berlin 2023 Summary Managers who manage tensions enjoy greater performance, especially in complex and dynamic environments. In this 36-minute talk: I tell the story of Transport for London's transformation from a one-sided fares Operator to an integrated Developer-Operator. And show how technologists using […]

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