The HOW of Transformation recorded at the Global Digital Transformation Summit in Berlin 2023 Summary Managers who manage tensions enjoy greater performance, especially in complex and dynamic environments. In this 36-minute talk: I tell the story of Transport for London's transformation from a one-sided fares Operator to an integrated Developer-Operator. And show how technologists using […]

Today’s challenge is that traditional management approaches, where managers tell people what to do and how to do it, are not as effective as they once were. Agile transformation takes years, but changing management’s focus from people to tensions could be a better solution. It is simpler, faster, and considerably more cost-effective. Management is the […]

You see, I thought I was the first agilist to make the connection between agile transformation models and organizational ambidexterity. Certainly, it seemed original when it emerged in conversation with my supervisor. In fact, it was Dr Alireza Javanmardi Kashan’s idea (better make it 13 signs), but it came from our conversation so we said […]

Contextual ambidexterity is a culture that expects exceptional performance in both innovation and operation, overturning the illusion that it is either/or. Contextual ambidexterity is agile for managers.