BOOK A CALL

June 18, 2014

6 Problems Solved by Taking an Agile Approach to Training

By Russ Lewis. Published online June 18, 2014

Silhouettes in agile training

Agile Training, The Agile Way

What are the common challenges for training, and what solutions can Lean or Agile methods provide?

In-House Learning

Problem 1: Today's Lean organisations are reluctant to send a whole team away for a week's training. Apart from the risks for business continuity, the stress of changing travel, social and childcare arrangements can obscure the benefits of the training itself.

Solution: Bring the course in-house and run it to fit-in with your normal schedule. No special arrangements or hotels are needed for staff.


Problem 2: Switching from a course case study back to what was going-on before the course, then starting something new, and being pulled-back again to sort out another issue - "context switching" - is counter-productive, inefficient and therefore expensive.

Solution: Make your project the "case study", it's your course after all. Follow-up immediately with coaching and mentoring or project leadership, so that the project's momentum and direction is maintained. This helps reduce project risks and assures on-time delivery.


Problem 3: A feature of open and public courses is the number of people on them. It can be fun getting to know each other over a few days, and learning all about each other's businesses, but is it in the best interest the organisation?

Solution: Hold one course per customer and let the customer decide who attends. Discussions can be directly relevant to the work and do not need to be hypothetical. When people who work together get together in a facilitated environment, they are able to look at their own processes critically and are then able to see how to make improvements.


Your Instructors Make or Break a Course

Problem 4: Quality of training really depends on who runs the training course.

Solution: Trainers should be practising professionals, who have also learned how to deliver training at the highest professional levels.


Quality of the Course Product

Problem 5: Public course vendors pack too many topics into courses so they can sell them to a very wide audience. Attendees have to accept that a proportion of the course time will be spent on material that is irrelevant to them, too basic for them, beyond them, or a repeat of what they heard on a previous course. This is because courses are published like books. Push-out enough titles and eventually you will hit a jackpot like Prince2, ITIL, or Agile.

Solution: Courses should be completely modular and independent with no overlap. Customers should be encouraged to mix and match modules to design the perfect course to meet their own requirements.


Problem 6: Customising courses from other courses never works well, although vendors charge for customisation them. Often described as "modular", public courses are actually heavily structured and highly interdependent.

Solution: Every course should be a customised course. It's essential to find out what the customer's needs from the course are beforehand, then create the course to suit those needs then deliver it.


Storm's In a Day™ range of courses have been developed as a Lean Agile solution to the customer's need for faster and better skills acquisition and to address some of the most frequently-heard comments about training.

Categories: ,
Tags:
Newsletter signup

    Recent Posts

    How to restore Teams Wiki data after Jan 2024

    Microsoft killed Wiki on Teams - who knew they would delete our data too - here's how to restore it

    Read More
    Transformation research update

    'Managing Tensions not People' as transformation method research update at the end of 2023 This time last year I was searching through the ambidexterity literature for tensions other than the usual explore-exploit. I built a website to publish my progress online, which I think was a diversion! Literature research update I found more than 70 […]

    Read More
    The HOW of Transformation

    The HOW of Transformation recorded at the Global Digital Transformation Summit in Berlin 2023 Summary Managers who manage tensions enjoy greater performance, especially in complex and dynamic environments. In this 36-minute talk: I tell the story of Transport for London's transformation from a one-sided fares Operator to an integrated Developer-Operator. And show how technologists using […]

    Read More
    In praise of rights licensing bots

    I was at the digital transformation summit in Berlin last week when I got a scary "unlicensed use" email from a rights licensing lawyer. The rights licensing bot service sent me a screenshot of the page and the cartoon I was alleged to have used. I say alleged because I didn't recognise the cartoon or […]

    Read More
    Ways of Working: 5 improvements for leaders

    Most ways of working still rely on functional hierarchy, where managers make decisions and workers do the work. Managers know they can't change this work structure, but they can transform its effectiveness without asking for permission and without needing a budget. Before exploring the changes that transform the way people work, we need to recognise […]

    Read More
    Manage tensions if you want an agile transformation

    Today’s challenge is that traditional management approaches, where managers tell people what to do and how to do it, are not as effective as they once were. Agile transformation takes years, but changing management’s focus from people to tensions could be a better solution. It is simpler, faster, and considerably more cost-effective. Management is the […]

    Read More
    May 15, 2014
    Slothful Lessons in Agile

    Slothful Behaviour is Good If ever an animal captured the principle of "maximising work not done", it must surely be the sloth. A curiously slothful practitioner of business agility. Strangely endearing and charmingly enigmatic, sloths are surprisingly inspiring. There exists a Sloth-Club which was formed "to promote slothful behaviours" such as ecology, economy and vegetarianism […]

    Read More
    November 19, 2021
    Business Agility Leadership Coaching (BALC) at HSBC

    Business Agility Leadership Coaching (BALC) emerged as a consequence of asking leaders and managers across HSBC how they wanted to improve their agile leadership. Our proposed solution hit a sweet spot because we were 100% oversubscribed at the start and interest just kept growing during the three months of the structured learning events. The 'secret […]

    Read More
    June 18, 2014
    Developing Skills the Agile Way

    Development Occurs over Time, not on a Training Course During our many combined years as trainers with Learning Tree International, the average instructor grade exceeded 3.8 of a possible 4.0. Attendees loved the training, and provided fantastic testimonials. But that doesn't mean they used what we taught them, or that they improved because of the […]

    Read More
    1 2 3 13
    linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram