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March 16, 2024
How to restore Teams Wiki data after Jan 2024

Microsoft killed Wiki on Teams - who knew they would delete our data too - here's how to restore it

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September 29, 2023
Ways of Working: 5 improvements for leaders

Most ways of working still rely on functional hierarchy, where managers make decisions and workers do the work. Managers know they can't change this work structure, but they can transform its effectiveness without asking for permission and without needing a budget. Before exploring the changes that transform the way people work, we need to recognise […]

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September 7, 2023
Manage tensions if you want an agile transformation

Today’s challenge is that traditional management approaches, where managers tell people what to do and how to do it, are not as effective as they once were. Agile transformation takes years, but changing management’s focus from people to tensions could be a better solution. It is simpler, faster, and considerably more cost-effective. Management is the […]

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April 28, 2023
Collaboration versus simplification for organisational change

One of my favourite books on organisational change is ‘Who Moved my Cheese?’ It’s short, and mice looking for cheese to eat is an appealing analogy. It’s a model for managers because it covers four theoretical outcomes of change. Those outcomes are: what happens if I (or we) do, or don’t make this change, what […]

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November 19, 2021
Business Agility Leadership Coaching (BALC) at HSBC

Business Agility Leadership Coaching (BALC) emerged as a consequence of asking leaders and managers across HSBC how they wanted to improve their agile leadership. Our proposed solution hit a sweet spot because we were 100% oversubscribed at the start and interest just kept growing during the three months of the structured learning events. The 'secret […]

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August 13, 2021
Visualising Progress at Daily Standup

In the standup, we had a (brief) team discussion about tracking progress. I reacted against Jira because a) I dislike the user interface as it's a collaboration killer, and b) we aren't a software development or IT support team. Standup game visualises progress Three weeks later, team members Sam Thomas and @HughHadfield demonstrated this way […]

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February 16, 2020
Managers don’t make difficult decisions

Contrary to popular belief, managers are not there to ‘make difficult decisions’. What makes a decision difficult usually, is a lack of information. What makes a decision dangerous is the lack of knowledge of how to use that information. If a manager selects one item from a list of choices or approves an initiative instead […]

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December 8, 2019
Agile Delivery: you Want it, you Need it, but you Can’t Have it

Agile Delivery means putting value in your customer’s hands in weeks not years. It also means being able to change your mind about what you want to deliver, as often as the market demands.

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December 11, 2017
Too much Agile Guidance for C-Suite

One key action: Agile Guidance for C-Suite leadership If my job title was a three-letter acronym and the first letter was a “C”, I might be un-festively fed-up with people telling me how to run my agile digital transformation. Two more ‘top ten something-or other things CEOs and CIOs should worry about’ appeared last week, […]

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December 7, 2017
Two Agile Metrics for DevOps Teams & their Managers

After almost two years of frustratingly slow progress, the DevOps transformation leaders at MIB (Massive Investment Bank, whose name is interesting but not important) are re-evaluating their choice of key performance indicators (KPIs). They’ve been using just two Agile metrics to measure DevOps progress, the number of releases made per month and the number of […]

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June 22, 2016
Writing an Agile Article for a Proper Journal

The work of the agile business analyst is never done is one of the conclusions reached in my first agile article for online journal InfoQ User Stories Are Placeholders for Requirements. At 3500 words plus five key take-away points, and with editorial and peer-review by the wonderful agile writer and educator Ben Linders, this was […]

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September 29, 2023
Ways of Working: 5 improvements for leaders

Most ways of working still rely on functional hierarchy, where managers make decisions and workers do the work. Managers know they can't change this work structure, but they can transform its effectiveness without asking for permission and without needing a budget. Before exploring the changes that transform the way people work, we need to recognise […]

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May 15, 2014
Slothful Lessons in Agile

Slothful Behaviour is Good If ever an animal captured the principle of "maximising work not done", it must surely be the sloth. A curiously slothful practitioner of business agility. Strangely endearing and charmingly enigmatic, sloths are surprisingly inspiring. There exists a Sloth-Club which was formed "to promote slothful behaviours" such as ecology, economy and vegetarianism […]

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